Be the SC Who Sounds Like They’ve Seen Some Sh*t.
Get the technical fluency + presales clout most SCs spend their entire careers pretending to have.
UPLEVELING PROFESSIONALS FROM:
What the Trusted Advisor OS Actually Is
The Trusted Advisor OS isn’t a coding course.
It isn’t more endless product training.
And it definitely isn’t enablement fluff.
It’s a product-agnostic system built to give SCs the technical context, concepts, and language companies assume you already have quietly expect you to “pick up along the way.”
Get the technical foundations and reinforcements you need to have conversations about cloud, data centers, APIs and AI in ways that open doors and close deals.
POV: The "Non-Technical" Technical Counterpart
You didn't study computer science. You've never dabbled with coding.
You “fell into” Presales on a whim and hit your stride quick … til the conversation leaves the UI for the stack:
“Can we reverse-proxy this on-prem and still ETL into Redshift?”
Instant imposter-syndrome flare up.
Most GTM orgs still expect SCs to already have technical knowledge, or stitch it together from Slack threads, old diagrams, and half-truths from ChatGPT.
‘Vibes’ Don't Fix the Gap
The difference between a good SC and trusted advisor is not 10 more Gong recordings — and definitely not Python skills.
It’s having context: the history, the concepts, and the why behind cloud, integrations, and AI that companies are too busy pushing product to teach you.
This was never a capability gap. It's always been a knowledge gap.
So I built the only solution that finally closes it.
INTRODUCING
The Trusted Advisor Operating System
The only system giving modern SCs the technical context and presales clout needed to needed to feel confident — and earn credibility on every call.
One OS. Two Layers.
Build technical fluency and presales clout with the tech and industry context they leave out of onboarding - so you’re a stronger SC today and more competitive candidate tomorrow.
The Full Stack Fluency Course
The Foundation Layer
Learn to talk tech - not code it.
A structured self-paced course for the essential historical context and technical concepts you need to talk about enterprise software with confidence.
It’s the tech and industry groundwork that makes everything else make sense.
The Knowledge Base
The Expansion Layer
Your reference library for technical depth
An out of the box repository for continuing to build technical foundations and industry insights — through stories and words, never code.
This isn't a course you "complete"; it’s where you go to deepen, refresh, and sanity-check.
Truly understanding the technology you sell doesn’t just close deals — it changes the trajectory of your career.
Close Complex Deals
Handle API and AI questions without panic, deflection, or escalation.
Be Un-layoffable
Stand out as the SC who can handle complexity, not just deliver demos.
Land Strategic Roles
Be the SC who can sell product — but also the ecosystem around it.
“It took me years of patchwork learning (and stress!) to piece together the technical fluency that The Trusted Advisor OS gave me in just a few hours.”
Lily Guy, CX Leader, ex-Enterprise CSM at Asana
“I HIGHLY recommend Alice's workshops if you want to up your game and better understanding the technical side—all lending to a more efficient and well-versed AE.”
Clare O’Dower, Enterprise AE at Zendesk
Your ROI on Technical Fluency
SELL BIG
Close More Platform Revenue
Lead high-level technical conversations with confidence. Translate APIs, integrations, and architecture into business value that moves deals forward.
EARN BIGGER
Sell More Complex Deals That Stick
Leverage technical fluency to upsell, cross-sell, and win multi-product deals that boost your pipeline—and your commission.
EARN BIGGER
Sell More Complex Deals That Stick
Leverage technical fluency to upsell, cross-sell, and win multi-product deals that boost your pipeline—and your commission.
ADVANCE FASTER
Advance As Bigger Deals Unlock Strategic Roles
Step into higher-impact roles with the credibility and confidence to lead technical sales conversations others avoid (and that hold them back)
DRIVE GROWTH
Sell Any Tech in the Stack
Go beyond surface-level knowledge. With solid foundations, you can sell any SaaS product, developer tool, or cloud platform without missing a beat.
BECOME INDISPENSABLE
Future-Proof Your Career Path
Stand out as the rep who actually gets it. The one who’s trusted by customers, tapped by leadership, and ready for whatever comes next.
The Foundation Layer
The Full-Stack Fluency Course
The self-paced course is designed to install the essential historical context and technical concepts modern SCs are expected to already have. This is the groundwork that makes enterprise software, integrations, and AI conversations finally make sense — without learning to code.
Six comprehensive modules take you from computing fundamentals through APIs and ecosystems, building a rock-solid foundation that supports every technical conversation you'll ever have.
Module 1: Computing
How computers, systems, and enterprise infrastructure actually work.
Module 2: Software
What software is, how it runs, and how it stores and shapes data.
Module 3: Cloud
What “the cloud” really means and why every SaaS and AI deal depend on it.
Module 4: SaaS
Behind the UI: how SaaS products are built, delivered, and integrated.
Module 5: Development
How software gets made, shipped, and improved.
Module 6: APIs
The layer of code key to every integration and AI-powered everything.
Expand to View the Detailed Curriculum
How You'll Build Fluency
Connect the dots with history, learn the lingo, and root it in your reality with real-world stories.
Tech History
Learn the origin stories that shaped today’s tech landscape to sound like a trusted industry vet who’s seen it all.
Core Concepts
Break down technical jargon into clear concepts that connect the dots across every conversation.
High-Level Deep Dives
Go a level deeper on key topics that hit the sweet spot between marketing fluff and developer docs.
Tech In Action
See how tech concepts play out in day-to-day B2B SaaS scenarios.
Guided Content
Talk tech like the VCs, tech journalists, and leaders who shape today’s market.
Quizzes & Final Assessment
Lock in your knowledge with lesson checkpoints and earn your technical sales certification.
The Expansion Layer
The Knowledge Base
The Knowledge Base is the reference library that supports everything in the Full-Stack Fluency course — plus expanding content you can dip into anytime.
This isn’t a course you “finish.” It’s your technical safety net for the questions that come up mid-deal, mid-prep, or mid-panic. Binge it for context, or zero in on exactly what you need before your next call.
Plugin Content
(Bonus Lessons & Tech Deep Dives)
Focused lessons that expand on the Full Stack Fluency course and also cover technical topics GTM orgs rarely cover themselves.
- Event-driven architecture
- Middleware
- Webhooks
And more as the OS evolves.
Beta Courses
(Early-access courses)
Early-release versions of your in-development courses, available only to OS members:
- APIs for Tech Sellers
- Enterprise AI for Tech Sellers
- Tech History for Thought Leaders
These become full-fledged courses post-beta — but OS members get access first, forever.
What's Included in the Trusted Advisor OS
The Trusted Advisor OS isn’t just content. It’s an operating system you can actually use on the job.
The Full-Stack Fluency Course
A structured, self-paced walkthrough of the technical context modern SCs are expected to already have — explained for sales, not engineers.
The Knowledge Base
Your always-on reference library for deeper dives, plugins, and beta content. This is where you go to refresh, sanity-check, and stay sharp as the stack evolves.
The SC Exchange
An online community to ask technical questions as they come up to get answers from Alice.
Certificate of Completion
Proof you didn’t just “watch some videos,” but invested in real technical fluency.
“This course hits the sweet spot of business & technology”
"Other courses have trended too technical or too high-level, but this one hits the sweet spot of modern day business & technology. The topics you learn can immediately be applied to navigate and close deals."
Chelsea Chambers, Presales Manager at Zendesk
“It taught technical topics from a business perspective”
"What made the course so helpful is that it taught technical topics from a business perspective, which is the level of understanding I really need for my job. I learned way more than just enough to be dangerous!"
Laura Barquin, Logistics Ops Manager at Velites
ABOUT SAAS SAVVY
Meet Alice Egan, Founder
Hi, I'm Alice Egan, SaaS Savvy founder. I'm fluent in software - and I’ve never written a line of code that mattered.
At Zendesk, I went from stumbling into the SC role to closing $1M+ deals with San Francisco unicorns and UK fintechs.
But at the start? I didn’t know an API from AWS. I was constantly anxious I’d be exposed as a tech sales imposter. I tried to learn to code, but it didn’t give me the words to talk to the C-Suite.
So I built my own framework. I used my languages background to learn to "speak software" through words and history that gave me the credibility to sell across the enterprise stack with confidence.
That shift didn’t just kill my imposter syndrome: It got me promoted three times, transferred abroad, bought my home, and gave me the financial freedom to build SaaS Savvy.
Today, I help non-technical SCs become trusted tech advisors — the kind customers rely on and companies can’t afford to lose in the AI era.
CONNECT ON LINKEDIN
GET STARTED
Access the OS Now
Alyssa Wiseman
Account Executive at Salesforce
As a Financial Services AE at Salesforce, conversations can quickly pivot from pricing to market trends, to new products and features, and back to technical requirements in an instant. The SaaS Savvy course has prepared me for all of these quick turns and new conversations!
Andrea Rodriguez
Customer Success at Twilio (Segment)
The clear terminology and digestible walkthroughs in the course gave me a much deeper context and understanding of the meaning behind the terms that I had been hearing for years and up-leveled my ability to hold technical conversations with customers.
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