Testimonials

"It's especially valuable for those having conversations with seasoned veterans where it's easy to get out of depth and lose credibility and trust."

I wish I could have taken this course a long time ago! I've been lucky to have exposure to much of the history of computing having started my career in the 90's, but I've never had an opportunity to step back and learn the background to the current world of SaaS that we are all living in.

This course has value for almost anyone working in technology at almost any stage of their career. It's especially valuable for those starting out in Sales and Solution Consulting who are having conversations with seasoned veterans where it is very easy to get out of depth and lose credibility and trust.

"I wish I'd taken this course years ago."

The history piece is by far the best. The compilation of all this history and context jargon it more meaningful and has crystallized and structured a lot of my piecemeal knowledge.

"I find myself actively participating at company All Hands and product launches as thanks to SaaS Savvy I have the tech knowledge to ask insightful questions and start conversations."

The Trusted Advisor OS was the perfect course to take as I was transitioning from the legal field into tech sales. The big picture tech history it focused on not only made the industry make more sense, but it also gave context to the terms and jargon that came up throughout the interview process.

The modules on cloud computing and SaaS architecture were particularly valuable—they helped me understand how document storage works in the cloud versus on-prem systems, which is crucial knowledge for technical discovery calls with prospects. When customers ask about multi-tenancy, data security, or API integrations with their existing legal tech stack, I know what they're talking about and can confidently provide the right answers.

I successfully landed a role in Presales for a cloud-based document management solution, and the course and live cohort have been an incredible reference and sounding board as I've onboarded. While my legal background meant I had domain expertise, the SaaS course bridged the technical gap, allowing me to translate between legal requirements and technical capabilities.

Thanks to SaaS Savvy, I'm a more confident and knowledgeable first-time SC. What's more, I find myself actively participating at company All Hands and product launches as I have the tech knowledge to ask insightful questions and start conversations.

“I would recommend Saas Savvy to every customer-facing tech professional out there.”

I would recommend SaaS Savvy to every customer-facing tech professional out there. After years of working as a Customer Success Manager, I wanted to deepen my technical knowledge, specifically across APIs, cloud services, and data warehouses in order to be able to bring additional expertise to my client engagements. The SaaS Savvy course was a game-changer for me. The clear terminology and digestible walkthroughs in the course gave me a much deeper context and understanding of the meaning behind the terms that I had been hearing for years and up-leveled my ability to hold technical conversations with customers. I highly recommend this course to anyone looking to pivot into the tech industry or take their tech career to the next level.

"Alice has a natural talent for making complex technical subjects both approachable and easy to understand. The educational product content she created while at Zendesk was easily the best content I saw while there."

“It not only makes technical jargon tangible, but it also presents technical concepts from a business lens.”

I’ve worked in SaaS customer success and implementation for years, and it was always a struggle to find resources to boost my technical acumen that were neither too high level nor way too in-depth for non-developers - until I found the SaaS Savvy course. It is tailored to the needs of people like me, who work at the intersection of business and technology, and need to confidently interface with both customers and technical resources as a trusted business advisor and functional product expert.

The course not only makes technical jargon tangible, but it also presents technical concepts from a business lens. I am better able to dive into customization options, contextualize my consultations with the knowledge of how SaaS works, and even make basic API calls. This course has been a total game changer, and I cannot recommend the course to professionals in the success and professional services world enough!